Privacy

Privacy

  1. Overview

B&R Enclosures Pty Ltd and its related entities ("we", "us", "our") are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

  1. Collection of Personal Information

We collect personal information that is necessary to provide products, services, and support, or to conduct business operations. This may include:

    • Name, contact details, and job title
    • Email address and phone number
    • IP address, browser type, and usage data
    • Preferences and interactions with our website and services
    • Any other information voluntarily provided via forms, correspondence, or transactions

How We Collect Information

We collect personal information:

    • Directly from you via forms, enquiries, and transactions
    • Automatically through cookies and analytics tools
    • From third-party services, where permitted by law
  1. Purpose of Collection

We collect and use personal information to:

    • Deliver and improve our products and services
    • Respond to enquiries and support requests
    • Process transactions and payments
    • Enhance website functionality and user experience
    • Communicate with you about our offerings
    • Comply with legal and regulatory obligations
  1. Use and Disclosure

We may disclose personal information to:

    • Service providers and contractors assisting in our operations
    • Government agencies or regulators as required by law
    • Related companies within the B&R group
    • Overseas recipients, where necessary for business continuity
    • Other parties with your explicit consent

Overseas Disclosure

We take reasonable steps to ensure overseas recipients comply with the APPs.

    • Google Analytics: May transfer anonymised data overseas.
    • Zoho Pagesense: Operates in Australia with global compliance certifications (Zoho Compliance)
    • Matomo: Hosted exclusively on our own servers for full data control, for opt out, see below.
  1. Direct Marketing

We comply with APP 7 and only engage in direct marketing with your consent or where legally permitted.

Newsletter Subscription

    • Presented as an unchecked opt-in checkbox on enquiry forms
    • You may unsubscribe anytime via the link in our emails or by contacting us directly

Social Media Marketing

    • Marketing content may appear in your feed if you follow our accounts on platforms like Instagram or TikTok
    • You can unfollow at any time using platform controls

We do not sell or rent your personal information to third parties for marketing purposes.

  1. Handling Unsolicited Information

Unsolicited personal information is typically deleted within 90 days, except for job applications submitted via our Careers portal, which are retained for 6 months.

  1. Identifiers

We do not adopt government-issued identifiers (e.g., TFNs, Medicare numbers) as customer identifiers.

  1. Data Security

We protect personal information using layered security controls, including encryption at rest and in transit, role-based access, and audit logging.

    • Website form data and uploaded files are retained for 90 days, then automatically deleted unless otherwise notified
    • When no longer required, personal information is either securely destroyed using industry-standard data wiping protocols or de-identified in accordance with the Australian Privacy Principles.
  1. Data Quality, Access & Correction

We take reasonable steps to ensure personal information is accurate, complete, and up to date.

Access & Correction Requests

You may request access to or correction of your personal information by contacting us. For website data exports:

    • Email marketing@brenclosures.com.au
    • You’ll receive a confirmation email with a secure link
    • A second email will contain your data
    • You may request deletion of this data manually, though form data is auto deleted after 90 days
  1. Anonymity & Pseudonymity

Where lawful and practicable, you may interact with us anonymously or using a pseudonym.

  1. Website & Cookies

Our website uses cookies and analytics tools to improve user experience. These tools may collect non-identifiable data such as:

    • Browser type
    • Pages visited
    • Session duration
  1. Complaints

If you believe we have breached your privacy, you may lodge a complaint by contacting us. We will investigate and respond within a reasonable timeframe. If unresolved, you may escalate to the Office of the Australian Information Commissioner (OAIC).

  1. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

  1. Contact Details

For privacy-related enquiries, access requests, or complaints, please contact:

B&R Enclosures Pty Ltd
Phone: 07 3714 1000
Fax: 07 3714 1081
Email: privacy@brenclosures.com.au
Postal: PO Box 1151, Browns Plains BC QLD 4118
Web: www.brenclosures.com.au

Further information on privacy rights can be obtained from the Office of the Australian Information Commissioner.

 

Matomo Anaytics

This site uses Matomo Analytics to try and step away from other analytics services. To opt out of Matomo tracking, following the below: -

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

Last Updated: 25/09/2025

Version: 1.01